Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 09:24:16 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear team,
</div>
<div>As I mentioned earlier, I have already bought the same item from you, and no longer require this order. </div>
<div>Please cancel and refund on my card.</div>
<div>Thanks</div>
<div>Olga<br>
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<div id="AppleMailSignature" dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Jan 19, 2021, at 13:21, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Olha,<br>
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Thank you for getting in touch with us.<br>
<br>
With reference to order no # 9628753859.<br>
<br>
We would like to inform you that as we have checked this your order has now arrived at the store for collection, and is ready for pick-up.<br>
<br>
We request you to visit the store and collect your order. You need to bring the following with you to collect your order:<br>
<br>
1. Your confirmation email, the text message you receive<br>
2. Identification. This should be either:<br>
- Valid National ID<br>
- Valid driver's license or passport featuring a current photograph<br>
<br>
The order will wait there for 14 days from the time you received message from us informing you your order is ready for collection.<br>
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Feel free to reach out to us if you need any further assistance.<br>
<br>
Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1999586