Subject: New Reply Received - Late Collection
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 16 Jan 2021 18:52:47 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Late Collection  Ticket comment <div dir="auto">Follow up </div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 15 Jan 2021 at 10:11 AM RAJ ARAVIND &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)">
<div dir="auto">Dear <div>FYI... there is no action from the company side to take initiative to get the return items. </div>
<div>I need to return and get the replacement for the same. Any timeline expiry, the company will be responsible for the same. </div>
<div>Or if I can return to any store directly, plz advise. </div>
<div>Hope to get your feedback for the same. </div>
<div>
<br><div dir="ltr">
<div>
<div><b><font style="background-color:rgba(255,255,255,0);color:rgb(0,0,0)">Best Regards,</font></b></div>
<font style="color:rgb(0,0,0)"><font style="color:rgb(0,0,0)"><b style="background-color:rgba(255,255,255,0)"><div><font style="color:rgb(0,0,0)"><font style="color:rgb(0,0,0)"><b><br></b></font></font></div>Raj Aravind</b></font></font><div>
<span style="background-color:rgba(255,255,255,0)"><b>Business Development Manager</b><font style="color:rgb(0,0,0)"><font style="color:rgb(0,0,0)"><b><br></b></font></font></span><div>
<font style="background-color:rgba(255,255,255,0);color:rgb(0,0,0)"><span><b>AL<font style="color:rgb(0,0,0)">MA</font> ENGINEERING</b></span><br></font><div><font style="background-color:rgba(255,255,255,0);color:rgb(0,0,0)">Shaikh Tower, Office # 903,</font></div>
<div><span style="background-color:rgba(255,255,255,0)"><font style="color:rgb(0,0,0)">P.O. Box 79001, AL Khobar - 31952<br>Kingdom of Saudi Arabia<br><a href="http://www.slarabia.com/" target="_blank" rel="noreferrer">www.slarabia.com</a>         <br><b>Email  <span style="white-space:pre-wrap">	</span>:  <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></b><br></font><span>Office</span><span style="white-space:pre-wrap">	</span><span>: <a dir="ltr" style="text-decoration-color:rgba(128,128,128,0.38)" target="_blank" rel="noreferrer">+966(13)830 1120</a></span><br><span>Fax   </span><span style="white-space:pre-wrap">	</span><span>: <a dir="ltr" style="text-decoration-color:rgba(128,128,128,0.38)" target="_blank" rel="noreferrer">+966(13)830 1120</a> (Extn 100)</span><font style="color:rgb(0,0,0)"><br><b>Mob.     <span style="white-space:pre-wrap">	</span>: <a dir="ltr" style="text-decoration-color:rgba(128,128,128,0.38)" target="_blank" rel="noreferrer">+966543208777</a> </b></font><span>(WhatsApp Available)</span></span></div>
<div></div>
<div><font style="background-color:rgba(255,255,255,0);color:rgb(0,0,0)"><br></font></div>
<div><font style="color:rgb(0,0,0)"><b style="background-color:rgba(255,255,255,0)">For Quotes &amp; Commercial Enquiries : <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a> / <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a> </b></font></div>
<div><span style="background-color:rgba(255,255,255,0)"><b><font style="color:rgb(0,0,0)"><br></font></b></span></div>
<div><span style="background-color:rgba(255,255,255,0)"><span><font style="color:rgb(0,0,0)"><span style="font-weight:bold"><span><font style="color:rgb(0,0,0)">Hydraulic Loading Solutions I Scissor Lifts l Entrance Control Solutions l Solar Power Solutions</font></span> </span><font style="color:rgb(0,0,0)"><b>(Upcoming Product)</b></font></font></span><br><br><br><font style="color:rgb(0,0,0)"></font></span></div>
</div>
</div>
<span style="background-color:rgba(255,255,255,0)"><br></span>
</div>
<span style="background-color:rgba(255,255,255,0)"><img id="m_2332606445651110411B3467F70-FB37-4AA2-A822-6A85255A8F7E" style="width: calc(100% + 0px); margin-left: 0px"></span>
</div>
<div dir="ltr">
<br><blockquote>On 27 Dec 2020, at 6:36 PM, Babyshop &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
</blockquote>
</div>
<blockquote><div dir="ltr"></div></blockquote>
</div>
</div>
<div dir="auto"><div><blockquote><div dir="ltr"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Aravind,<br><br>We sincerely apologize for the inconvenience caused to you.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would like to inform you that we have escalated the issue to our courier partner and we are checking with them. </div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
</div></div>

	

</div></div></blockquote></div></div>
</blockquote>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div>
<div dir="ltr">
<br><div style="display:inline"></div>
<div style="display:inline"></div>
<div style="display:inline"></div>
</div>
<div dir="ltr">
<font style="color:rgb(0,0,0);font-size:14px"><font><b>Raj Aravind</b></font></font><div style="color:rgb(0,0,0);font-family:Helvetica;font-size:14px">
<b style="font-family:Optima;font-size:20px">Business Development Manager</b><font><font><b><br></b></font></font><div>
<font><span style="font-size:20px"><b>AL<font color="#ff2600">MA</font> ENGINEERING</b></span><br>P.O. Box 79001, AL Khobar - 31952<br>Kingdom of Saudi Arabia<br><a href="http://www.slarabia.com" target="_blank" rel="noreferrer">www.slarabia.com</a>         <br><b>Email  <span style="white-space:pre">	</span>:  <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></b><br>Office<span style="white-space:pre">	</span>: +966(13)864 3333<br>Fax   <span style="white-space:pre">	</span>: +966(13)867 9600<br><b>Mob.     <span style="white-space:pre">	</span>: +9665-0-7878546</b> (WhatsApp Available)</font><div><font><br></font></div>
<div><font><b>For Quotes &amp; Commercial Enquiries : <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a> / <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a> </b></font></div>
<div><span style="font-size:15px"><b><font color="#ff2600"><br></font></b></span></div>
<div>
<font><span style="font-weight:bold"><span style="font-size:15px"><font color="#ff2600">Hydraulic Loading Solutions I Scissor Lifts l Entrance Control Solutions l Solar Power Solutions</font></span> </span><font color="#0433ff"><b>(Upcoming Product)</b></font></font><br>
</div>
</div>
</div>
</div>
</div></div></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1916954