Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 16 Jan 2021 07:12:44 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Dear team, </div>
<div dir="auto"><br></div>
<div dir="auto">Why am i receiving a message from ARAMEX saying that they are returning me a t-shirt and i have to pay delivery charges!!!</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Jan 15, 2021 at 12:26 PM Hawra Hasan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Dear team,</div>
<div dir="auto"><br></div>
<div dir="auto">Please proceed. Thank you.</div>
<div dir="auto"><br></div>
<div dir="auto">Hawra</div>
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<div dir="ltr" class="gmail_attr">On Fri, Jan 15, 2021 at 12:04 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Hawra,</div>
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<div dir="ltr">Thank you for your prompt response.</div>
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<div dir="ltr">We have heard back from our team at this time and have been advised that they are unable to locate this item at the warehouse. As it appears the item was lost by the courier, we will go ahead and refund you for this item. Please do let us know if you would like us to proceed with the refund.</div>
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<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help!</div>
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<div dir="ltr">​Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1726304