Subject: New Reply Received - Late Collection
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 15 Jan 2021 07:11:58 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Late Collection  Ticket comment <div>Dear </div>
<div>FYI... there is no action from the company side to take initiative to get the return items. </div>
<div>I need to return and get the replacement for the same. Any timeline expiry, the company will be responsible for the same. </div>
<div>Or if I can return to any store directly, plz advise. </div>
<div>Hope to get your feedback for the same. </div>
<div>
<br><div dir="ltr">
<div class="">
<div class=""><b class=""><font class="" style="background-color: rgba(255, 255, 255, 0)">Best Regards,</font></b></div>
<font class=""><font class=""><b class="" style="background-color: rgba(255, 255, 255, 0)"><div class=""><font class=""><font class=""><b class=""><br class=""></b></font></font></div>Raj Aravind</b></font></font><div class="">
<span style="background-color: rgba(255, 255, 255, 0)"><b class="">Business Development Manager</b><font class=""><font class=""><b class=""><br class=""></b></font></font></span><div class="">
<font class="" style="background-color: rgba(255, 255, 255, 0)"><span class=""><b class="">AL<font class="">MA</font> ENGINEERING</b></span><br class=""></font><div class=""><font class="" style="background-color: rgba(255, 255, 255, 0)">Shaikh Tower, Office # 903,</font></div>
<div class=""><span style="background-color: rgba(255, 255, 255, 0)"><font class="">P.O. Box 79001, AL Khobar - 31952<br class="">Kingdom of Saudi Arabia<br class=""><a href="http://www.slarabia.com/" class="" rel="noreferrer">www.slarabia.com</a>         <br class=""><b class="">Email  <span class="Apple-tab-span" style="white-space: pre">	</span>:  <a href="mailto:[email-masked]" class="" rel="noreferrer">[email-masked]</a></b><br class=""></font><span class="">Office</span><span class="Apple-tab-span" style="white-space: pre">	</span><span class="">: <a dir="ltr" style="text-decoration-color: rgba(128, 128, 128, 0.38)" rel="noreferrer">+966(13)830 1120</a></span><br class=""><span class="">Fax   </span><span class="Apple-tab-span" style="white-space: pre">	</span><span class="">: <a dir="ltr" style="text-decoration-color: rgba(128, 128, 128, 0.38)" rel="noreferrer">+966(13)830 1120</a> (Extn 100)</span><font class=""><br class=""><b class="">Mob.     <span class="Apple-tab-span" style="white-space: pre">	</span>: <a dir="ltr" style="text-decoration-color: rgba(128, 128, 128, 0.38)" rel="noreferrer">+966543208777</a> </b></font><span class="">(WhatsApp Available)</span></span></div>
<div class=""></div>
<div class=""><font class="" style="background-color: rgba(255, 255, 255, 0)"><br class=""></font></div>
<div class=""><font class=""><b class="" style="background-color: rgba(255, 255, 255, 0)">For Quotes &amp; Commercial Enquiries : <a href="mailto:[email-masked]" class="" rel="noreferrer">[email-masked]</a> / <a href="mailto:[email-masked]" class="" rel="noreferrer">[email-masked]</a> </b></font></div>
<div class=""><span class="" style="text-shadow: rgba(0, 0, 0, 0.03) 0px 2px 9px; background-color: rgba(255, 255, 255, 0)"><b class=""><font class=""><br class=""></font></b></span></div>
<div class=""><span style="background-color: rgba(255, 255, 255, 0)"><span class=""><font class=""><span class="" style="font-weight: bold; text-shadow: rgba(0, 0, 0, 0.03) 0px 2px 9px"><span class=""><font class="">Hydraulic Loading Solutions I Scissor Lifts l Entrance Control Solutions l Solar Power Solutions</font></span> </span><font class=""><b class="">(Upcoming Product)</b></font></font></span><br class=""><br class=""><br class=""><font class=""></font></span></div>
</div>
</div>
<span style="background-color: rgba(255, 255, 255, 0)"><br class="Apple-interchange-newline"></span>
</div>
<span style="background-color: rgba(255, 255, 255, 0)"><img src="cid:B3467F70-FB37-4AA2-A822-6A85255A8F7E" id="B3467F70-FB37-4AA2-A822-6A85255A8F7E" class="x-apple-edge-to-edge" style="width: calc(100% + 0px); margin-left: 0px"></span>
</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 27 Dec 2020, at 6:36 PM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Aravind,<br><br>We sincerely apologize for the inconvenience caused to you.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that we have escalated the issue to our courier partner and we are checking with them. </div>
<div dir="ltr"><br></div>
</div></div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1916954