Subject: New Reply Received - Return / Replacement
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Tue, 12 Jan 2021 13:34:36 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Return / Replacement  Ticket comment <div dir="auto">any update on this?</div>
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<div>On Fri, Jan 8, 2021, 4:47 PM Rex Bajao &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Yes, please proceed. </div>
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<div dir="ltr" class="gmail_attr">On Fri, Jan 8, 2021, 4:46 PM Shoemart &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Rex,<br><br>Thank you for your patience.</div>
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<div dir="ltr">We would like to inform you that as per our courier team you have cancelled the return request as you didn’t want to return the product and now it is marked in system ”Customer happy with product”.</div>
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<div dir="ltr">Kindly confirm do you still want to return it so that we can create a return request again.</div>
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<div dir="ltr">We look forward to hear from you.</div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1836049