Subject: New Reply Received - More money charged
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 12:40:34 +0000

Hi Prince Malik,  The customer has responded to the ticket.  More money charged  Ticket comment <div>Hi</div>
<div>is anyone going to bother to reply or not???</div>
<div>seriously what kind of customer service is this???</div>
<div>How many days do you need to give the voucher???</div>
<div>Also i returned 4 items whose total was SR 112 but i only got SR 76.</div>
<div>This pathetic service is now getting on my nerves!!!</div>
<div>I need my full money back and also the discount voucher!!!<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 7 Jan 2021, at 7:14 PM, Tehreem Sohaib &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">Hi<div> It would be good if i get a voucher but there’s already a 50 SR voucher on 350 SR purchase. Can i use both vouchers in a single purchase?</div>
<div>If not then can you offer me a better voucher?</div>
<div>And can you please do it quick as i have to travel and want to do the second order as soon as possible.</div>
<div>Thanks.<br><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 7 Jan 2021, at 5:44 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Tehreem,</div>
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<div dir="ltr">Thanks for contacting us.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you.</div>
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<br>We are truly sorry but from our end we could not find the price discrepancy issue as you informed us about this order however we can offer you 50 SAR voucher which you can use in your next purchase, as you are using first time purchasing through Max. Please allow us for the same so we could generate the voucher for you. </div>
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<br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1960556