Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 11:46:23 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="ltr">I received the items ordered apart from the damaged item. <span style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>(Slim Fit Textured Mid-Rise Jog Pants with Pocket Detail) </span>Please cancel the order of the damaged item immediately and refund the amount of the same.  <span style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'># 9627449982. </span><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Jan 9, 2021 at 5:14 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">Hi Mansoor,</div>
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<div dir="ltr">Thank you for your prompt response.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused.<br><br>We would like to inform you that we have already processed the refund for the cancelled item (Slim Fit Textured Mid-Rise Jog Pants with Pocket Detail) on 9 Jan, 2021. The amount you have paid online will be refunded back to your original payment methods.</div>
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<div dir="ltr"> ** Noting that your card issuer requires 2-15 additional business days to process the refund as per the bank norms.<br><br>
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<div dir="ltr">We thank you for your understanding and cooperation. </div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1970488