Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 11:12:04 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear Sir,</div>
<div>6 days had passed after my follow up but unfortunately no one cared to about my follow up.</div>
<div><br></div>
<div>Can anyone please look into this case?</div>
<div><br></div>
<div>Lee Copper Denim is still not refunded but the items was already collected for almost 2 months already</div>
<div><br></div>
<div>Please prioritize</div>
<div><br></div>
<div>Thanks</div>
<div>Maria Bella</div>
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<img class="ymail-preserve-class inline-image-guid-7328019A-FE01-4D44-A98C-693275DD7071 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4MjAxMTA0MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WWWz8WOHYCaG6O_T_R1ngzqXY3KWGbc1RUE4-5LA4bM" alt="Inline image" style="width: 100%"><div><br></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Monday, January 4, 2021, 11:41 AM, Splash &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv8555582497"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Maria,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for your patience.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We sincerely apologize for the inconvenience caused. This is surely not the experience we offer to our customer when they shop with us.<br><br>We have forwarded this issue to our team and we are checking with our team that where the refund is stuck. Please allow us some time to resolve this issue for you.<br><br>Please be assured, we will do our best to process your refund as soon as possible.<br><br>Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1953165