Subject: Ticket Assigned - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 08:26:33 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery I received a wrong item color (black). I requested to return it and expecting to receive the right color of item. customer service said that exchange is not allowed but this is not even my fault in the first place. Please pick up the wrong item and replace it with the right one.  Otherwise, shipping fee should be refunded also.

iOS Version: 14.1
App Version: 9.2.8 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1975967