Subject: New Reply Received - Re: Thank you for collecting your order
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 10 Jan 2021 12:07:35 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div dir="auto">Thank you for your assistance. </div>
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<div>On Sun., Jan. 10, 2021, 3:05 p.m. Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Yasmine,</div>
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<div dir="ltr">Thank you for getting in touch us. </div>
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<div dir="ltr">We sincerely apologize for the inconvenienced caused.<br><br>We would like to inform you that  you can also return the item (Juniors Embroidered Applique T-shirt and Solid Pyjama Set) to store.</div>
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<div dir="ltr">You can now drop off your return to any (Babyshop) store across the (KSA).<br> <br>Here’s what you need to do.<br> <br>·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (Babyshop) store in the (KSA).<br><br>·Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.<br><br>·Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.<br> <br>Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.</div>
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<div dir="ltr">Also, we would request you to kindly let us know if you want to return the item to the store so that we can delete the online return request.<br> <br>​We look forward hearing from you.<br> <br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1856347