Subject: New Reply Received - Order #9627289944
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 10 Jan 2021 09:12:11 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Order #9627289944  Ticket comment <div dir="auto">Hi<div dir="auto"><br></div>
<div dir="auto">I had ordered the item attached as a screenshot vs the one I received as a photo.<br><br><div dir="auto">Thanks and Regards,<br>Megna Rajagopal</div>
</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 10 Jan 2021, 12:06 pm Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Megna,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>With reference to order no # 9627289944.<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your proper products for your future purchases.<br><br>We would also request you to provide us some snapshots of the wrong item you have received along with the item name.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team</div>
</div></div>

	

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043181803861'>20210110_131027.jpg</a><br />2. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043181803863'>Screenshot_20210109-210923_Chrome.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1971585