Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 10 Jan 2021 06:27:20 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Delivery  Ticket comment <div class="ydpd3b630a2yahoo-style-wrap" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif; font-size: 13px">
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        <div dir="ltr">Dear Max</div>
<div dir="ltr">The quality issue is your headache. Still now on your app, it's showing 3 pieces left. </div>
<div dir="ltr">So how you compensate me for this?</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sunday, January 10, 2021, 09:43:43 AM GMT+4, Max &lt;[email-masked]&gt; wrote:
                
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Hamaad,<br><br>Thanks for reaching out to us and giving us the opportunity to serve you.<br><br>With reference to order no # 9627511715.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>This order is not cancelled, during quality check we found out that item (Embroidered Polo T-shirt with Short Sleeves) were not in a good condition to be sold and that was the last of their stock hence we took them out of your order. You are still going to receive the remaining items.<br><br>We will not be happy either if you receive bad items in your order, this is the reason why this one item were cancelled and you received a notification regarding the same items.<br><br>Also, we would like to inform you that you don't have to pay for the cancelled item at the time of delivery.<br><br>Our delivery partner will call you before delivering these items.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div></div></div>

	

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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1971756