Subject: Ticket Assigned - Order return and refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jan 2021 08:01:53 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Order return and refund 
Hello,

I would like to know about the refund regarding  my order- order number attached. 
I didn’t collect my order and it was returned.
Order number: 9625138989

How many days will it take to process and refund the amount in my bank? 

Thank you

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1969645