Subject: New Reply Received - Re: order ref 9626783476
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 08 Jan 2021 10:29:16 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: order ref 9626783476  Ticket comment <div>Hi,</div>
<div><br></div>
<div>I have placed the order on 5th January, even after four days still you are selling the particular product in your online portal but you are giving excuses to us not supplying to us.</div>
<div><br></div>
<div>I have planed to write the incident to government authority if u are not deliver the confirmed order to us with the proof of particular product u are still setting your online portal.</div>
<div>
<br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 8 Jan 2021, at 10:31 AM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Ramish,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the inconvenience caused. This is surely not the experience we offer to our customer when they shop with us.<br><br>
</div></div>
<div dir="ltr">
<div dir="ltr">We would like to inform you that due to high demand of this product the item is out of stock however, we are forwarding this issue to our concern team to update the status of this item on our website.</div>
<div dir="ltr">
<br>Also, the amount you have paid online will be refunded back to your original payment method.</div>
<div dir="ltr"><br></div>
<div dir="ltr">** Noting that your card issuer requires 2-15 additional business days to process the refund as per the bank norms.<br>
</div>
<div><br></div>
<div dir="ltr">We thank you for understating and cooperation.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your friends,<br>The Support Team</div>
</div>
</div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1963724