Subject: New Reply Received - Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 07 Jan 2021 10:59:26 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Dear,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Thanks for your kind reply I’m doing regular shopping from MAX never happen this before, anyhow deliver the order as the same store will arrange the pickup.</span></div>
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<span style='font-size:11.0pt;font-family:"Arial Narrow",sans-serif;color:#595959;mso-fareast-language:EN-GB'>Best regards,</span><span style='font-size:11.0pt;font-family:"Arial Narrow",sans-serif;color:red;mso-fareast-language:EN-GB'></span>
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<div class="MsoNormal"><span style='font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:red;mso-fareast-language:EN-GB'>Adnan Rashid</span></div>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Max [mailto:[email-masked]] <br><b>Sent:</b> Thursday, January 07, 2021 1:54 PM<br><b>To:</b> [email-masked]<br><b>Subject:</b> Re: [#1960539] - Click &amp; Collect</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Adnan,<br><br>Thank you for reaching out to us.<br><br>We sincerely apologize for the inconvenience caused. This is surely not the experience we offer to our customer when they shop with us.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We would like to inform you that once the click and collect order placed after that we are unable to change the store address however, you can choose to not pickup this order and placed a new order with your desired address.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We thank you for understating and cooperation.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your friends,<br>The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>1960539:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1960539