Subject: New Reply Received - Re: Your partial cancellation has been processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jan 2021 17:09:33 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Your partial cancellation has been processed  Ticket comment <div dir="ltr"><div dir="ltr">Dear Sir<div><br></div>
<div>The transaction mentioned in your email is not done yet . I have contacted my bank as well . They verified that this amount is not credited to my account. My bank statement is attached  for your reference.The refund amount is not a big issue ,but it seems in the future we should be careful while shopping with centerpoint .</div>
<div>Regards</div>
<div>Gul-e-Rana</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Jan 6, 2021 at 11:09 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Gul,</div>
<div dir="ltr">
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<div dir="ltr">Thank you for shopping with us.<br><br>We apologise for the inconvenience caused to you.<br> <br>The refund amount of SAR 11.00 for order ID 6255253237, has been processed from our side to your card on 12/17/20 2:50 PM under the transaction ID 169999990052729869.<br> <br>Also, we would request you to please contact your bank and they would be happy to help you.<br> <br>We thank you for your understanding and cooperation. </div>
<div dir="ltr">
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br> <br>Your friends,<br>The Support Team<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043180892924'>accountStmtReport.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1941772