Subject: New Reply Received - Re:
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jan 2021 08:28:59 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re:   Ticket comment <div>Hi, </div>
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<div>Please update me with the status of the refund please.</div>
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<div>Thanks,<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On Dec 23, 2020, at 5:14 AM, Abby Canet &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">Thank you very much... much appreciated the concern... <br><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On Dec 22, 2020, at 11:11 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Marie,<br><br>Thanks for reaching out to us and giving us the opportunity to serve you.<br><br>With reference to order no # 9623681256.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>This order is not cancelled, during quality check we found out that item (Solid Notched Lapel Blazer with Long Sleeves and Flap Pockets) were not in a good condition to be sold and that was the last of their stock hence we took them out of your order and refunded you for the same. You are still going to receive the remaining items.<br><br>We will not be happy either if you receive bad items in your order, this is the reason why this on
 e item were cancelled and you received a notification regarding the same items.<br><br>Also, the amount you paid online will be refunded back to your original payment method within 2-15 business days.<br><br>Our delivery partner will call you before delivering these items.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1908064