Subject: [JIRA] Bibekananda Nayak mentioned you on REL-166948
From: "Bibekananda Nayak (Jira)" <[email-masked]>
To: [email-masked]
Date: Tue, 14 Feb 2023 11:42:19 +0000

Bibekananda Nayak *mentioned you* on an issue
REL-System Reliability Engineering - Landmark/REL-166948 Refund issue 

Bibekananda Nayak *mentioned you* on an issue

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiMjZiZTNkNDgwOGI2NGYwZGIxNGY4OGFlN2FkYWUzYjYiLCJwIjoiaiJ9 )

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REL-166948 ( https://landmark.atlassian.net/browse/REL-166948?atlOrigin=eyJpIjoiMjZiZTNkNDgwOGI2NGYwZGIxNGY4OGFlN2FkYWUzYjYiLCJwIjoiaiJ9 )

Refund issue ( https://landmark.atlassian.net/browse/REL-166948?atlOrigin=eyJpIjoiMjZiZTNkNDgwOGI2NGYwZGIxNGY4OGFlN2FkYWUzYjYiLCJwIjoiaiJ9 )
Bibekananda Nayak 3:42 PM GST

Hi @Ahmed Omer ,

Mentioned Order was placed using the MADA card and Checkout is having issues with refund the amount in MADA card and they are working to fix the issue. Meanwhile, we will share the failed transactions to them and they will process the refund manually through the bank. It will take 2-3 weeks for the refund to reflect in the customer’s account.Please keep the customer posted about this issue

View issue ( https://landmark.atlassian.net/browse/REL-166948?atlOrigin=eyJpIjoiMjZiZTNkNDgwOGI2NGYwZGIxNGY4OGFlN2FkYWUzYjYiLCJwIjoiaiJ9 )

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