Subject: Re: [#4367941] - WWD DAMAGED ITEM
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 14 Jul 2022 04:31:06 +0000

Hi Ahmed Omer,  ​The Problem has been Solved.     
                           
                            On
                            Tue, 17 May at  4:34 PM
                            ,  Ahmed Omer <[email-masked]>  wrote:
                                 
 Hi Team, 
   
  Problem Statement:  WWD DAMAGED ITEM 
 Order Date : Apr 18, 2021 
 Order ID: 8252387852 
 Tracking ID: 16439658252387852 
 Item ID: 161532496 
 Assistance Required: Damaged Item Received 
 Issue Description: Customer emailed us informing that he received the items but in less than 1 year it got damaged and now he is asking for the order warranty and the item replacement, please check the issue and do the needful.   
 Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 
   
 Regards, 
 Ahmed Omer