Subject: Note Added - [#4369251] Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jul 2022 13:22:08 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4369251    Subject:  Returns   Requester: Muthu kumar    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Please note customers are not supposed to give any shipment to courier without any AWB.
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<div class="MsoNormal">There is no record of AWB 47508535395, shipment was not received by Aramex on this AWB. There is no AWB collected from below customer on May. Please confirm below customer is the one who handed over this shipment to courier. Also, confirm
 if the courier collected the same shipment which got delivered under AWB 47506940272.
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<div class="MsoNormal"><b>Consignee</b></div>
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<div class="MsoNormal">Muthu kumar</div>
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<div class="MsoNormal">Number</div>
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<div class="MsoNormal">Attention</div>
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<div class="MsoNormal">Muthu kumar</div>
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<div class="MsoNormal">Reference</div>
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<div class="MsoNormal">Reference2</div>
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<div class="MsoNormal">P:1 Wt:1 ChWt:1</div>
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<div class="MsoNormal">Address</div>
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<div class="MsoNormal">mortco compound camp 4 A1 - tebah - Jubail City Center</div>
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<div class="MsoNormal">City <img width="12" height="12" style="width:.125in;height:.125in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1ODcyNTY2OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.iiqyJ65YMJXoxwtdoKYL7zml1DvNQygWjUP4QihWQsk" data-id="2043358725669" alt="https://www.aramex.net/infoaxs/info1.png">
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<div class="MsoNormal"> Zip <img width="12" height="12" style="width:.125in;height:.125in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1ODcyNTY2OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.iiqyJ65YMJXoxwtdoKYL7zml1DvNQygWjUP4QihWQsk" data-id="2043358725669" alt="https://www.aramex.net/infoaxs/info1.png">  </div>
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<a href="https://www.aramex.net/../apps/directory/directorycountry.aspx?Tab=Events&amp;E=DHA&amp;countrycode=SA" rel="noreferrer">Saudi Arabia</a>
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<div class="MsoNormal">Telephone</div>
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<a title="Open address details" rel="noreferrer">966542582048</a>
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<div class="MsoNormal">Mobile</div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Customer Success Executive</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 97146076421</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, July 11, 2022 3:16 PM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;; Ahmad Alawneh &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4369251] - Returns</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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AWB: 47508535395<br>
Driver contact number: 0542968907 <br>
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We have contacted the custoemr and he has shared with the number above for the driver who took the shipment, as for the AWB the customer did not have any thus we have shared the AWB on our system for the collection, Kindly check the issue, do the needful and
 update us asap.<br>
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Best Regards,<br>
Ahmed Omer</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 28 Jun at 4:03 PM
<span class="separator">, Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please note the AWB provided is delivered to the customer. We have checked on the mobile number of the customer for booking or AWB, but none found. Kindly check with customer under
 which AWB did they gave the shipment to the courier and kindly provide the mobile number of the courier who collected on May 17.
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<b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, June 28, 2022 3:48 PM<br>
<b>To:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ahmad Alawneh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#4369251] - Returns</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">With reference to the Order ID: 6137970974<br>
Tracking Id: 47506940272</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer is reporting that they have returned the items under this order number. Please check and advise us if any items collected for this customer before May 17, 2022. If so, can
 you please check and share with us the AWB under which items are collected.</span></div>
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