Subject: Note Added - [#4536494] Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jul 2022 14:36:26 +0000

Hi ,    Nusaybah Alzuman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4536494    Subject:  Click & Collect   Requester: ساره عبد العزيز    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM5ECA65FF5FA74D2EAD015DEBE4AA1249" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Cpr9</span></a>
<a id="OWAAM9917CFC748704352977D01AA5E626B48" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Cpr9 Centrepoint</span></a>,</div>
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<div class="MsoNormal">2<sup>nd</sup> reminder</div>
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<div class="MsoNormal">Any update on below order?</div>
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<div>From: Nusaybah Alzuman <br>
<b>Sent:</b> Wednesday, June 29, 2022 3:43 PM<br>
<b>To:</b> Cpr9 Centrepoint &lt;[email-masked]&gt;; Manager Cpr9 &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;; Danny Issac &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4536494] - Click &amp; Collect</div>
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<div class="MsoNormal">Hi <a id="OWAAM6D9F98BD2A05410B827993D1D15BB198" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Cpr9</span></a>
<a id="OWAAMABEF7BBA4A70451E955C1A1452785229" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Cpr9 Centrepoint</span></a>,</div>
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<div class="MsoNormal">Any update on below order?</div>
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<b>From:</b> Nusaybah Alzuman <br>
<b>Sent:</b> Sunday, June 26, 2022 4:42 PM<br>
<b>To:</b> Cpr9 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Cpr9 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Danny Issac &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4536494] - Click &amp; Collect</div>
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<div class="MsoNormal">Hi <a id="OWAAMB2D2756063BF4E69A46FBFE9F50E997B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Cpr9</span></a>
<a id="OWAAMA8F9D673D90E41F8BA985CD8BCE6AA97" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Cpr9 Centrepoint</span></a>,</div>
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<div class="MsoNormal">Order received on 24 June 2022 in Sahla, but customer confirmed not receiving the order.</div>
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<div class="MsoNormal">Please check the order physically in your store or not.</div>
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<div class="MsoNormal">If yes, call customer and handover the order ASAP.</div>
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<div class="MsoNormal">Order number: 6148357148</div>
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<div class="MsoNormal">Note: order should not be updated until customer picked up.</div>
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<div class="MsoNormal"><img width="779" height="85" style="width:8.118in;height:.8819in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1NjczMjMxNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.JkigzFDaPUFBn1-EMp3nwuEXac3gP05xLlYKJfzL3Hs" data-id="2043356732316"></div>
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<div class="MsoNormal">Thanks </div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, June 24, 2022 4:06 PM<br>
<b>To:</b> Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Cpr9 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4536494] - Click &amp; Collect</div>
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<span dir="LTR" style='font-size:11.5pt;font-family:"Arial",sans-serif;color:black'>Hi Team,</span><span dir="LTR" style="font-size:13.5pt;color:black"></span>
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 Statement: Need POC</span><span dir="RTL"></span><span dir="RTL"></span><span style="font-size:13.5pt;color:black"><span dir="RTL"></span><span dir="RTL"></span>
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<span dir="LTR" style='font-size:11.5pt;font-family:"Arial",sans-serif;color:black'>Order Date : 08/06/2022</span><span lang="AR-SA" style="font-size:13.5pt;color:black"></span>
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<span dir="LTR" style='font-size:11.5pt;font-family:"Arial",sans-serif;color:black'>Order ID: 6148357148</span><span dir="LTR" style="font-size:13.5pt;color:black"></span>
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<span dir="LTR" style='font-size:11.5pt;font-family:"Arial",sans-serif;color:black'>Tracking ID: 614835714821999991</span><span lang="AR-SA" style="font-size:13.5pt;color:black"></span>
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<span dir="LTR" style='font-size:11.5pt;font-family:"Arial",sans-serif;color:black'>Store Code: Babyshop21048</span><span lang="AR-SA" style="font-size:13.5pt;color:black"></span>
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<span dir="LTR" style='font-size:11.5pt;font-family:"Arial",sans-serif;color:black'>Assistance Required: Need Urgent POC</span><span lang="AR-SA" style="font-size:13.5pt;color:black"></span>
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<span dir="LTR" style='font-size:11.5pt;font-family:"Arial",sans-serif;color:black'>Issue Description: The customer has contact us informing that he has not received the order, Kindly check and share with us the POC and customer ID.</span><span lang="AR-SA" style="font-size:13.5pt;color:black"></span>
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<span dir="LTR" style='font-size:11.5pt;font-family:"Arial",sans-serif;color:black'>Regards,</span><span dir="LTR" style="font-size:13.5pt;color:black"></span>
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<span dir="LTR" style='font-size:11.5pt;font-family:"Arial",sans-serif;color:black'>Nihal</span><span lang="AR-SA" style="font-size:13.5pt;color:black"></span>
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