Subject: Note Added - [#4564648] Order Number 6152697818 not received.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jul 2022 12:12:38 +0000

Hi ,    Qazi Mohammed added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4564648    Subject:  Order Number 6152697818 not received.   Requester: raf    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Gulam,</div>
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<div class="MsoNormal">As discussed over the phone, do the manager override for RTS.</div>
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<div class="MsoNormal">Thanks,</div>
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<div class="MsoNormal">Qazi Mohammed.</div>
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<div>From: Nusaybah Alzuman &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, July 5, 2022 2:49 PM<br>
<b>To:</b> Centrepoint Danamall &lt;[email-masked]&gt;; Manager DanaMall &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4564648] - Order Number 6152697818 not received.</div>
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<div class="MsoNormal">Hi <a id="OWAAMC23A1D0687CE4E1C99E6A874C8655A45" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager DanaMall</span></a>
<a id="OWAAMC884C93410CC4C9294072EECC61EE660" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Danamall</span></a>
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<div class="MsoNormal">Customer received a wrong product.</div>
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<div class="MsoNormal">Can you check if the order available in your store please call customer to receive his order.</div>
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<div class="MsoNormal">if the product not available in stock, received the order in Sahla then process RTS on POS.</div>
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<div class="MsoNormal">Order Number: 6152697818</div>
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<div class="MsoNormal">Thanks </div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, July 5, 2022 11:42 AM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4564648] - Order Number 6152697818 not received.</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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Kindly update us on the below</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order Number: 6152697818</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Store Code: Splash21135</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> Order placed on 30-06-2022  and the order status is still showing Ready for pickup, the customer visited the store and been given a wrong item thus he retuned the wrong item an contacted
 us on this issue  Kindly confirm if the correct order is available at the store, if so, please contact customer on +966550379506
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">and ask them to collect their order.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank you for your help!</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Best Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Ahmed Omer</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4564648:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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