Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 02 Jul 2022 08:04:14 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Delivery  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Dear Ahmed,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Below updated mob number already passed to relevant department to work accordingly.</span></div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards.</span></div>
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<b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Usman Aslam Qadri</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'></span></b>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>Key Accounts Executive (CSR)<br>
SMSA Express Transportation Co. Ltd<br>
Riyadh - Kingdom of Saudi Arabia</span></div>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>T  +966 11 4633999 EXT 7437 , 8019</span></div>
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<b><span style='font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>F</span></b><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'> +966-1-2187782</span>
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<a href="http://www.smsaexpress.com/" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="165" height="63" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1NTg0OTY5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-LA2ZDPTuysJKbzbOb9Y5JyUaNH7dmGpqPxdhk4_PRk" data-id="2043355849694" alt="SMSA EXPRESS"></span></a><span style='font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<div>From:<span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Max [mailto:[email-masked]]
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<b>Sent:</b> Saturday, July 2, 2022 10:28 AM<br>
<b>To:</b> Key Accounts - KSA; Adel Yahya Awad; Arsalan Tariq; Falah Hammad Al Enizi<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4560519] - Delivery</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Kindly update us on the below <br>
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Problem Statement: Late delivery<br>
Order Date: 25/06/2022<br>
Order ID: 6151658772<br>
Tracking ID: 290312081777<br>
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Kindly update the number and arrange delivery asap.<br>
Customer contact number: 0508476409<br>
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Best Regards,<br>
Ahmed Omer</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 30 Jun at 9:11 AM
<span class="separator">, Max &lt;[email-masked]&gt; wrote: </span></span><span class="separator"></span>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Update phone number<br>
Order Date: 25/06/2022<br>
Order ID: 6151658772<br>
Tracking ID: 290312081777<br>
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Kindly update the number and arrange delivery asap.<br>
Customer contact number: 0508476409<br>
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Regards,<br>
CS Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 30 Jun at 7:48 AM
<span class="separator">, </span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">مقرن العتيبي
</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>&lt;[email-masked]&gt; wrote:
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">في خميس، 30 يونيو، 2022 في 12:14</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span> </span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">ص،
 كتب</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt"> </span><span style="font-size:10.5pt;font-family:-apple-system">Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:</span>
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا عملينا العزيز،</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرا لك على التواصل معنا.</span>
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<span lang="AR-SA" style="font-size:10.5pt">لقد حاولنا الاتصال بك على رقم الجوال المسجل لتسليم طلبك ، ولكن لقد كان مغلق أو خارج نطاق الخدمة.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">يرجى تزويدنا برقم جوال بديل لتجنب إلغاء طلبك.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">ملاحظة: سيتم إلغاء الطلب تلقائيًا خلال 24 ساعة من تاري خ ووقت هذا البريد الإلكتروني في حالة عدم وجود استجابة من جانبك.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">لا تتردد في الاتصال بنا إذا كنت بحاجة إلى أي مساعدة إضافية.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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</span><span style='font-size:1.0pt;font-family:"fdtktid","serif";color:white'>4560519:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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