Subject: Note Added - [#4531205] المندوب لم يأتي لاستلام الشحنه المسترجعه
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 01 Jul 2022 10:40:51 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4531205    Subject:  المندوب لم يأتي لاستلام الشحنه المسترجعه    Requester: Noofkalaf    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">There is no booking linked to the given AWB. Also, customer location is in non-serviceable area. Customer has to drop the shipment to the nearest branch.
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Customer Success Executive</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 97146076421</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 966115121821</span></div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, July 1, 2022 1:27 PM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4531205] - المندوب لم يأتي لاستلام الشحنه المسترجعه</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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New AWB was created, Kindly check and do the needful.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Late collection</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID:  6138297477 </span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Tracking ID:  47526037252</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer contact : 0555033574 </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer address : Al-Aflaj Laila Al-Khalidiya neighborhood in Al-Aflaj, behind Jinan Grocery</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Assistance Required: Need urgent collection</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue Description: Customer raised a return request. But the items are still not collected.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please collect the item on priority.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Best Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Ahmed Omer</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 29 Jun at 5:38 PM
<span class="separator">, Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal">Dear,<span style="font-size:10.5pt;font-family:-apple-system">
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<div class="MsoNormal">There is no record of the given AWB. Please assist to provide updated AWB. Thanks.
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span><span style="font-size:10.5pt;font-family:-apple-system">
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<b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b><span style="font-size:10.5pt;font-family:-apple-system">
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<span style="font-size:10.5pt;font-family:-apple-system">From:</span> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, June 29, 2022 11:20 AM<br>
<b>To:</b> ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4531205] - المندوب لم يأتي لاستلام الشحنه المسترجعه<span style="font-size:10.5pt;font-family:-apple-system">
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late collection<br>
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Order ID:  6138297477 <br>
Tracking ID:  47510440924 <br>
Customer contact : 0555033574 </span></div>
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Assistance Required: Need urgent collection<br>
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Issue Description: Customer raised a return request. But the items are still not collected.<br>
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Please collect the item on priority.<br>
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Regards,<br>
The Support Team<br>
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