Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Jun 2022 03:33:25 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear team,</div>
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<div>It was collected by aramex and they did not give a receipt. </div>
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<div>Best regards</div>
<div>Muthu kumar</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Saturday, June 25, 2022, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4369251</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Ahmed Omer : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Muthu,</div>
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<div dir="ltr">Thank you for contacting us and giving us the opportunity to serve you.</div>
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<div dir="ltr">Please provide us with the date of returning the products and the tracking number for the return process or the return invoice in the event the products are returned to the store and also clarify whether the products have been returned with a return request from another order or not.</div>
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<div dir="ltr">Feel free to contact us for further assistance.</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4369251