Subject: New Reply Received - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 25 Jun 2022 11:32:57 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="ltr">
<div dir="ltr">Dear Splash Team,<div><br></div>
<div>Materials were received by Aramex Personal 21 June. Till now I have not received any update or Confirmation from your side . Kindly let us know when I will receive the amount back.</div>
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<div><font color="#073763"><b>Thanks &amp; Regards</b></font></div>
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<font color="#073763"><b>Farhan </b></font><b style="color:rgb(7,55,99)">Rahim</b>
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<div><b><font color="#073763">Tel-0530913681</font></b></div>
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<div><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></div>
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<div>On Sun, Jun 19, 2022 at 5:25 PM FARHAN RAHIM &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Dear Splash Team,<div><br></div>
<div>The case is yet not resolved, Aramex was supposed to collect the Materials today but they have not yet picked the material nor have they contacted me.Your service is not only a bad experience for me but it's pathetic till now.The way you are handling things it seems how much you care about customer service.Please do needful to pick the material.</div>
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<br>--<br><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr">
<div><font color="#073763"><b>Thanks &amp; Regards</b></font></div>
<div dir="ltr">
<font color="#073763"><b>Farhan </b></font><b style="color:rgb(7,55,99)">Rahim</b>
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<div dir="ltr">
<div><b><font color="#073763">Tel-0530913681</font></b></div>
<div><b><font color="#073763"><br></font></b></div>
<div><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></div>
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<div dir="ltr" class="gmail_attr">On Fri, Jun 17, 2022 at 1:20 PM Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div>Hi FARHAN RAHIM,<br><br><br><br>
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<div>Your friends,</div>
<div>The Splash Support Team</div>
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  <div style='width:100%;font:13px "Helvetica Neue",Helvetica,Arial,sans-serif'>
      <hr style="height:0px;border-width:1px 0px 0px;border-right-style:initial;border-bottom-style:initial;border-left-style:initial;border-right-color:initial;border-bottom-color:initial;border-left-color:initial;margin-top:20px;border-top-style:solid;border-top-color:rgb(204,204,204)">
    <span style="font-family:Arial,sans-serif;color:rgb(51,51,51);font-weight:bold">
      <div> How would you rate your overall experience?</div>
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            <td style="width:14.28%;border-right:2px solid rgb(255,255,255);padding:0px;height:8px;background-color:rgb(78,141,0)"></td>
            <td style="width:14.28%;border-right:2px solid rgb(255,255,255);padding:0px;height:8px;background-color:rgb(241,219,22)"></td>
            <td style="width:14.28%;border-right:2px solid rgb(255,255,255);padding:0px;height:8px;background-color:rgb(231,52,15)"></td>
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          <td style="width:14.28%;border-right:2px solid rgb(255,255,255);text-align:center;padding:16px 0px;background-color:rgb(230,239,221)">
            <a href="https://helpae.splashfashions.com/support/custom_surveys/b66cf418fbf43b4f580f0b5e65b03909/extremely_happy/new" rel="noreferrer" style="margin:0px;padding:5px;text-decoration:none;display:block" target="_blank">Extremely satisfied</a>
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          <td style="width:14.28%;border-right:2px solid rgb(255,255,255);text-align:center;padding:16px 0px;background-color:rgb(253,250,226)">
            <a href="https://helpae.splashfashions.com/support/custom_surveys/b66cf418fbf43b4f580f0b5e65b03909/neutral/new" rel="noreferrer" style="margin:0px;padding:5px;text-decoration:none;display:block" target="_blank">Neither satisfied nor dissatisfied</a>
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          <td style="width:14.28%;border-right:2px solid rgb(255,255,255);text-align:center;padding:16px 0px;background-color:rgb(252,227,224)">
            <a href="https://helpae.splashfashions.com/support/custom_surveys/b66cf418fbf43b4f580f0b5e65b03909/extremely_unhappy/new" rel="noreferrer" style="margin:0px;padding:5px;text-decoration:none;display:block" target="_blank">Extremely dissatisfied</a>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4044975