Subject: Missing Item Issue - 6147572739
From: Apoorv Joshi <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Akshay Berry <[email-masked]>, Manish Kumar <[email-masked]>, AHMED OMER <[email-masked]>
Date: Mon, 13 Jun 2022 23:47:12 -0700 (MST)

Hi Akshay, 

The issue has been shared with the courier team, but no reply came from their side please check the issue and do the needful. 

Problem Statement: Missing items 
Order Date : 04/06/2022 
Order ID: 6147572739 
Tracking ID: 47518249424 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 8 items but as per the customer he/she has only received 7 items, Under the consignment details we can see that all 8 items has been shipped/Delivered from our side. 

The missing item is (163576693 - Juniors - Beton Side Bed ). Item value is SAR 367 

Raising this via email right now as the ticket is not allowing the option to create child ticket. 

Best Regards 
Apoorv