Subject: Re: Benefit transfer: 7370458691
From: Manish Kumar <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, AHMED OMER <[email-masked]>, escalations dxbteam <[email-masked]>, Ankur Kwatra <[email-masked]>
Date: Thu, 2 Jun 2022 03:53:28 -0700 (MST)

Hi Zeeshan, 

Please assist on on the below request as the amount has already been removed from My Credit. 

Thank you for your help. 

Regards, 
Manish 

From: "AHMED OMER" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, May 22, 2022 4:45:53 PM 
Subject: Request Approval to change the refudn from customer "my credit" to bank account 

Hi Team, 

Ticket number (4381858) 

Order number: 7370458691 

Refund value: 28.8 BHD 

Assistance Required: Benefit transfer 

Issue Description: The customer contacted us informing that the refund value has been initiated to her "my credit" and not to her original Payment method which is (BENEFIT), please check the issue, and shared with us the approval to change the refund method for this order. 

Best Regards, 
Ahmed Omer