Subject: Ticket Assigned - Conversation with sebghatullah
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 26 May 2022 05:08:05 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sebghatullah sebghatullah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sebghatullah Bot:  Hi Sebghatullah ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9570969283 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0093706906559            11:23 AM, 22nd May                   Mais                   Hi Sebghatullah I am Mais, Thank you for contacting us, How may I help you today           11:24 AM, 22nd May                     sebghatullah                    Good morning Mais           11:24 AM, 22nd May                     sebghatullah                    I ordered some items from your site           11:25 AM, 22nd May                   Mais                   Your order 9570969283           11:25 AM, 22nd May                     sebghatullah                    I don't have emirates phone number           11:25 AM, 22nd May                     sebghatullah                    Yes           11:25 AM, 22nd May                   Mais                   Please confirm the number +971501234567           11:26 AM, 22nd May                     sebghatullah                    Can you ask the dilevery guy to contact me on the following whatsapp           11:26 AM, 22nd May                     sebghatullah                    No thats a Rondome number i just put           11:26 AM, 22nd May                     sebghatullah                    0093706906559           11:27 AM, 22nd May                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:27 AM, 22nd May                     sebghatullah                    This is my whatsapp number           11:27 AM, 22nd May                     sebghatullah                    Thank you dear           11:27 AM, 22nd May                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:28 AM, 22nd May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4387279