Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 20 May 2022 09:15:36 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Dear Centrepoint Support, 
Thank you for your prompt reply, however i have 1 more item (jeans) to be returned but its not included in the return items in the order history. This item is in my order 9569843258.
Hope you can help how can i return this item.
Thank you.Machee

Sent from Yahoo Mail on Android 
 
  On Thu, May 12, 2022 at 7:34 PM, Centrepoint<[email-masked]> wrote:    
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We’ve received your return request.

Hi Machee Pulintan, thank you for getting in touch with us. Here’s how your return 1002584948 for order 9569843258 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  SPLASH  |
|  Checked Shirt with Short Sleeves and Pocket  |
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| Color: White |
|  Size: 40  |
| Quantity: 1 |

  |  AED 29  |

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|  SPLASH  |
|  Lee Cooper Full Length Jeans with Pocket Detail and Belt Loops  |
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| Color: Blue |
|  Size: 30  |
| Quantity: 1 |

  |  AED 32  |

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|  Total | AED 61  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4348773