Subject: New comment - [#4241613] Cancelled RMA
From: Landmark Group <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: [email-masked]
Date: Wed, 11 May 2022 13:00:09 +0000

There is a new comment in the ticket submitted by Ahmed Omer to HelpCPSA   Comment added by : Nujoud Qasem  Comment Content:  <div dir="ltr">Dear Team,<br><br>Kindly to know that we have attempted the pickup of this order, but the customer refused to hand over the order.<br><br>Please validate.<br><br><br>Regards,<br>
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<div>On Tue, May 10, 2022 at 7:33 PM Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>

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<div class="MsoNormal">Hi <a id="gmail-m_1206613532885390002OWAAMB73FD95628494B5C90649A8580308026" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@Nujoud Qasem</span></a>
<a id="gmail-m_1206613532885390002OWAAM6DCE4394045141818310E7E386723970" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@Muhammad Saad</span></a>,<u></u><u></u>
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<div class="MsoNormal">Please update for the pickup pending ASAP:<u></u><u></u>
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<div class="MsoNormal">AWB : SD006910880<u></u><u></u>
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<div class="MsoNormal">Order No : <span class="gmail-m_1206613532885390002csorderlabelvalue">6131685543</span><u></u><u></u>
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<b>From:</b> Landmark Group &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, April 25, 2022 1:44 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Ticket Assigned - Cancelled RMA<u></u><u></u>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"><u></u><u></u></span>
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<div><span style="font-size:10.5pt;font-family:-apple-system">Hi Faraz Lohani,<br>
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A new ticket has been assigned to you. Please follow the link below to view the ticket.<br>
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Cancelled RMA<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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 Problem Statement: Cancelled RMA<br>
Order Date : Mar 22, 2022<br>
Order ID: 6131685543<br>
Tracking ID: SD005451134<br>
RMA: 1002310675<br>
Assistance Required: Need Refund for the cancelled items on the RMA<br>
Issue Description: The customer contacted us they returned all the items in the RMA but the RMA got cancelled, Kindly check the matter, initiate the refund and update us asap. <br>
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Regards,<br>
Ahmed Omer<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4241613" target="_blank" rel="noreferrer">https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4241613</a>
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<span style="font-family:Arial;font-size:medium;color:rgb(6,31,221);width:290px;vertical-align:top;font-weight:bold">Nujoud Qasem</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><font color="#061fdd"><span style="font-size:13.3333px">Account Management - KSA</span></font><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style='font-family:"Times New Roman";font-size:medium' target="_blank" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a><span style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>M:</strong> +962791569460</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>O:</strong> 800 74472</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="mailto:[email-masked]" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">[email-masked]</a></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">shipa.com/delivery</a></span><br>
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