Subject: Note Added - [#4270954] Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 May 2022 15:26:57 +0000

Hi ,    Qazi Mohammed added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4270954    Subject:  Click & Collect   Requester: آسيه    Note Content:   <div class="WordSection1">
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<a id="OWAAM6DFD0E86B59247308D5D6001E87C156B" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ksaclick&amp;collect Rydconloc</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Parvez Khan</span></a>
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<div class="MsoNormal">Store confirmed that below order not delivered.</div>
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<div class="MsoNormal">Could you please check, and update is this order dispatch from WH or order stock with tech issue?</div>
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<div>From: Centrepoint Hofufqtrroad &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, May 9, 2022 6:10 PM<br>
<b>To:</b> Qazi Mohammed &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4270954] - Click &amp; Collect - Order Number:6139362246</div>
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<div class="MsoNormal">Dear Qazi ,</div>
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<div class="MsoNormal">Above the order in not available in our store . </div>
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<div class="MsoNormal">Also I check in sahla device the order is Released .  </div>
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<div class="MsoNormal"><img width="750" height="1334" style="width:7.8125in;height:13.8958in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzNjU3NDM0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QgcXfxZ7fdEgXzApoK07KSJEtA7j4-vnNG2PVIcijUY" data-id="2043336574347"></div>
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<div class="MsoNormal"><i>HASSAN AHMED </i></div>
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<div class="MsoNormal"><i>HEAD CASHIER</i></div>
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<div class="MsoNormal"><i>CP-HOFUF QTR ROAD</i></div>
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<div class="MsoNormal"><i>0559787528</i></div>
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<b>From:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> 09 <span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
مايو, 2022 05:34 م</span><br>
<b>To:</b> Centrepoint Hofufqtrroad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mallmanager Cphofufqtrroad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Hussain Yousef AAl Fadel &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rohit Raja Mudliyar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ksaclick&amp;collect Rydconloc
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4270954] - Click &amp; Collect - Order Number:6139362246</div>
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<div class="MsoNormal">Dear <a id="OWAAM7E5EB2844616408CAA9EAA2CAD19F5CB" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Hussain Yousef AAl Fadel</span></a> &amp;
<a id="OWAAM489B74AD42B0447493457676420B7644" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Rohit Raja Mudliyar</span></a>
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<div class="MsoNormal">Could you please check, and update is below order physically available in store or not?</div>
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<div class="MsoNormal">Hi <a id="OWAAM4410E7FA6D2546CA8EB1C64DB4549608" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ksaclick&amp;collect Rydconloc</span></a>,</div>
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<div class="MsoNormal">Please share to POD of below order. Because I can see there is no consignment details available in Hybris.</div>
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<div class="MsoNormal"><b>Order Number:6139362246</b></div>
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<div class="MsoNormal"><b>Customer: Asia Mostafa</b></div>
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<div class="MsoNormal"><b>Order Created: Apr 22, 2022</b></div>
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<div class="MsoNormal"><b>Order Delivery Mode: Store pickup</b></div>
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<div class="MsoNormal"><b>Order Status: SUBMITTED_TO_WAREHOUSE</b></div>
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<div class="MsoNormal">Thanks,</div>
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<div class="MsoNormal">Qazi Mohammed.</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, May 6, 2022 1:16 PM<br>
<b>To:</b> Centrepoint Hofufqtrroad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah
 Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4270954] - Click &amp; Collect</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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<strong><span style="font-family:-apple-system">Reminder,</span></strong></b> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Late Delivery C&amp;C</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order Date : Apr 22, 2022</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID: 6139362246</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Store Code: Babyshop - 21083</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue Description: As per hybris there no Consignments , please check and do the needful.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Ahmed Omer</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 4 May at 11:12 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late Delivery C&amp;C<br>
Order Date : Apr 22, 2022<br>
Order ID: 6139362246<br>
Store Code: Babyshop - 21083<br>
Tracking ID: --<br>
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Issue Description: As per hybris there no Consignments , please check and do the needful.<br>
Regards,<br>
CS Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 27 Apr at 10:34 PM
<span class="separator">, </span></span><span class="separator"><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif'>آسيه
</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
 wrote: </span></span>
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<div class="MsoNormal"><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif'>اود معرفه وضع شحنتي</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4270954:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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