Subject: Note Added - [#4224137] Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 May 2022 07:39:48 +0000

Hi ,    EcomRDC babyshop5 added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4224137    Subject:  Returns   Requester: عبدالرحمن    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">Thanks,</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, May 7, 2022 12:44 PM<br>
<b>To:</b> EcomRDC babyshop5 &lt;[email-masked]&gt;; Akshay Berry &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;; Mayank Lodha &lt;[email-masked]&gt;; Nashid Abdulnazar &lt;[email-masked]&gt;; Sulaiman Rehman &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4224137] - Returns</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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<strong><span style="font-family:-apple-system">Kindly update us on this issue.</span></strong></b><br>
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Kindly check if there is any further update on the below request.<br>
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Problem Statement: WWD item assemble <br>
Order Date : Apr 16, 2022<br>
Delivery Date:  Apr 20, 2022<br>
Order ID:  6137608933<br>
Tracking ID:  18686076137608933<br>
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Issue Description: Customer reported that he need help to assemble the order .<br>
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The item is: 158818955 - - Juniors 3-in-1 Madison Wooden Baby Crib<br>
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Kindly check and advise what can we do in this case.<br>
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Thank you for your help!<br>
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Regards,<br>
Ahmed Omer</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sat, 7 May at 11:19 AM
<span class="separator">, EcomRDC babyshop5 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">The below order customer mobile number is switched off last two days.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thanks,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, May 5, 2022 4:43 PM<br>
<b>To:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; EcomRDC babyshop5 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nashid Abdulnazar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4224137] - Returns</span></div>
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<b><i><span style="font-size:13.5pt;font-family:-apple-system;color:indianred">External email sender, please take precaution.</span></i></b><span style="font-size:10.5pt;font-family:-apple-system">
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Kindly check if there is any further update on the below request.<br>
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Problem Statement: WWD item assemble <br>
Order Date : Apr 16, 2022<br>
Delivery Date:  Apr 20, 2022<br>
Order ID:  6137608933<br>
Tracking ID:  18686076137608933<br>
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Issue Description: Customer reported that he need help to assemble the order .<br>
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The item is: 158818955 - - Juniors 3-in-1 Madison Wooden Baby Crib<br>
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Kindly check and advise what can we do in this case.<br>
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Thank you for your help!<br>
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Regards,<br>
Yahya Mohammed.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">On Fri, 29 Apr at 12:34 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><a id="OWAAM356BEC78A4A34AE5B86404B2F2D1DEF1" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@EcomRDC babyshop5</span></a>
 Akram,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Reminder on the below. Arrange assembly asap.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID: 6137608933</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Item: 158818955 - - Juniors 3-in-1 Madison Wooden Baby Crib</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><img width="122" height="58" style="width:1.2708in;height:.6041in" id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzMzQ3Mjg4OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.xkTtLEWWifHoK1WfJY8R-7O6T55KovoJke7hB8XEGAU" alt="Logo

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<b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b><span style="font-size:10.5pt;font-family:-apple-system">
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span><span style="font-size:10.5pt;font-family:-apple-system">
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, April 25, 2022 1:14 PM<br>
<b>To:</b> EcomRDC babyshop5 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4224137] - Returns</span></div>
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<b><i><span style="font-size:13.5pt;font-family:-apple-system;color:indianred">External email sender, please take precaution.</span></i></b><span style="font-size:10.5pt;font-family:-apple-system">
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4224137" rel="noreferrer">#4224137</a> raised by عبدالرحمن (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: WWD item assemble <br>
Order Date : Apr 16, 2022<br>
Delivery Date:  Apr 20, 2022<br>
Order ID:  6137608933<br>
Tracking ID:  18686076137608933<br>
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Issue Description: Customer reported that he need help to assemble the order .<br>
<br>
The item is: 158818955 - - Juniors 3-in-1 Madison Wooden Baby Crib<br>
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Kindly check and advise what can we do in this case.<br>
<br>
Thank you for your help!<br>
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Regards,</span></div>
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