Subject: Note Added - [#4174596] متى تاخذون طلب الاسترجاع؟؟
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 09 May 2022 06:28:01 +0000

Hi ,    Nujoud Qasem added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4174596    Subject:  متى تاخذون طلب الاسترجاع؟؟   Requester: abeer benyahya    Note Content:   <div dir="ltr">Dear Team,<br><br>Kindly to know that the order is under the return process and will be delivered to your facility within 48 hours.<br><br>Regards,<br>
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<div>On Mon, May 9, 2022 at 9:27 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Team,<br><br><strong>Kindly update us on the issue.<br></strong><br> Problem Statement: Late Delivery IBA<br><br>Order Date : Mar 30, 2022<br>Order ID:  6133551779<br>Tracking ID:  SD005538200<br><br>Assistance Required: Need Urgent Delivery<br>Issue Description: The items was picked for the customer at 16/04/2022 AD but till now not reached our warehouse.<br><br>Kindly check the matter and arrange the delivery on priority basis. <br><br>Regards,<br>Ahmed Omer</div>
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                            الخميس, 5 مايو في 10:26 ص
                            <span>,  Nujoud Qasem &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  كتب:
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<div dir="ltr">Dear Team,<div><br></div>
<div>Please accept our apology for this delay, we will do our best to deliver the RTN to your facility at the earliest possible.</div>
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<div>Regards,</div>
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<div>On Sun, May 1, 2022 at 6:15 PM Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div class="MsoNormal">Hi <a id="gmail-m_8051975287533537743gmail-m_-1129836039226157130OWAAMC580BB22A5D444EC93078FE2467CFD03" href="mailto:[email-masked]" rel="noreferrer" target="_blank">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@Nujoud Qasem</span></a>,<u></u><u></u>
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<div class="MsoNormal">Please update for the RVP to be returned to the WH for the refund.<u></u><u></u>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system,serif">Order ID:  6133551779<u></u><u></u></span></div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system,serif">Tracking ID:  SD005538200<u></u><u></u></span></div>
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<b>From:</b> Nujoud Qasem &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; <br>
<b>Sent:</b> Sunday, April 24, 2022 2:36 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Cc:</b> Subhia Faraneh &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Abdulrahman Rdwan &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; AbdulKareem Hassan &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#4174596] - متى تاخذون طلب الاسترجاع؟؟<u></u><u></u>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"><u></u><u></u></span>
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<div class="MsoNormal">Dear Team, <u></u><u></u>
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<div class="MsoNormal">Please accept our apology for this delay, we will do our best to deliver the RTN to your facility at the earliest possible.<u></u><u></u>
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<div class="MsoNormal">Regards,<u></u><u></u>
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<div class="MsoNormal">On Sat, Apr 23, 2022 at 3:25 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<u></u><u></u>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system,serif">Hi Team,<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system,serif"> Problem Statement: Late Delivery IBA
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system,serif">Order Date : Mar 30, 2022<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system,serif">Order ID:  6133551779<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system,serif">Tracking ID:  SD005538200<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system,serif">Assistance Required: Need Urgent Delivery<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system,serif">Issue Description: The items was picked for the customer at 16/04/2022 AD but till now not reached our warehouse.<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system,serif">Kindly check the matter and arrange the delivery on priority basis. <u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system,serif">Regards,<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system,serif">Ahmed Omer<u></u><u></u></span></div>
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<b><span style="font-size:13.5pt;font-family:Arial,sans-serif;color:rgb(6,31,221)">Nujoud Qasem</span></b><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(6,31,221)">Account Management - KSA</span><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
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<span style="font-family:Arial;font-size:medium;color:rgb(6,31,221);width:290px;vertical-align:top;font-weight:bold">Nujoud Qasem</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><font color="#061fdd"><span style="font-size:13.3333px">Account Management - KSA</span></font><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style='font-family:"Times New Roman";font-size:medium' rel="noreferrer" target="_blank"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a><span style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>M:</strong> +962791569460</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>O:</strong> 800 74472</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="mailto:[email-masked]" style="color:rgb(6,31,221)" rel="noreferrer" target="_blank">[email-masked]</a></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style="color:rgb(6,31,221)" rel="noreferrer" target="_blank">shipa.com/delivery</a></span><br>
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<span style="font-family:Arial;font-size:medium;color:rgb(6,31,221);width:290px;vertical-align:top;font-weight:bold">Nujoud Qasem</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><font color="#061fdd"><span style="font-size:13.3333px">Account Management - KSA</span></font><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style='font-family:"Times New Roman";font-size:medium' target="_blank" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a><span style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>M:</strong> +962791569460</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>O:</strong> 800 74472</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="mailto:[email-masked]" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">[email-masked]</a></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">shipa.com/delivery</a></span><br>
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