Subject: Ticket Assigned - Conversation with helma lelleng/ address-phone
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 20 Apr 2022 11:03:22 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with helma lelleng/ address-phone helma lelleng                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  helma lelleng Bot:  Hi Helma Lelleng ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6134290753 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0553637554            07:49 AM, 06
 th Apr                   saud                   Hi Helma lelleng. Thank you for contacting us. My name is Saud. How may I help you today?           07:50 AM, 06th Apr                     helma lelleng                    I have order that has been dispatch yesterday but the location was incorrect.. i am now in madinah the order is deliver to jeddah. Plus my contact number is incorrect so i was they were not anle           07:51 AM, 06th Apr                     helma lelleng                    They were not able to reach me           07:52 AM, 06th Apr                   saud                   +966553937554 is this number correct ?           07:52 AM, 06th Apr                     helma lelleng                    No           07:52 AM, 06th Apr                     helma lelleng                    My correct number is 0553637554           07:52 AM, 06th Apr                   saud                   Please provide us with address information to be updated (house-neighborhood-street-city nu
 mber)           07:53 AM, 06th Apr                     helma lelleng                    My address is alharitha bin hemyar street, airport road, waira, al madinah           07:54 AM, 06th Apr                   saud                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           07:56 AM, 06th Apr                   saud                   is there anything more I can assist you with?           07:57 AM, 06th Apr                     helma lelleng                    How can you help me so far?           07:57 AM, 06th Apr                     helma lelleng                    I need the order to be deliver as soon as possible           07:57 AM, 06th Apr                   saud                   the team will contact you vail email           07:58 AM, 06th Apr                   saud                   is there anything more I can assist you with?           07:59 AM, 06th Apr                   saud    
                It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:00 AM, 06th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4133144