Subject: Ticket Assigned - Conversation with ubaid ghulam/ late return collecting
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Apr 2022 05:44:49 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ubaid ghulam/ late return collecting ubaid ghulam                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ubaid ghulam Bot:  Hi Ubaid Ghulam ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568566133            06:13 AM, 16th Mar                   saud                   Hi Ubaid ghulam. Thank you for contacting us. My name is Saud. How may I help you today?           06:14 AM, 16th Mar                   saud                   Could you please share your order number so that I can assist you further?           06:14 AM, 16th Mar                     ubaid ghulam                             06:14 AM, 16th Mar                   saud                   Could you please share your order number so that I can assist you further?           06:16 AM, 16th Mar                   saud                    I have not received a response from you still, please confirm if we are still connected?           06:18 AM, 16th Mar                     ubaid ghulam                    Sure wait           06:18 AM, 16th Mar                     ubaid ghulam                    6129567992           06:20 AM, 16th Mar                     ubaid ghulam                    This is return number           06:21 AM, 16th Mar                   saud                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:21 AM, 16th Mar                   saud                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           06:22 AM, 16th Mar                   saud                   is there anything more I can assist you with?           06:22 AM, 16th Mar                     ubaid ghulam                             06:22 AM, 16th Mar                     ubaid ghulam                    I dont think its good behavior from courier side           06:23 AM, 16th Mar                   saud                   we are sorry again p;ease allow us some time and the team will fix the issue           06:24 AM, 16th Mar                     ubaid ghulam                    I dont want you to take action on this but just suggestion that it is necessary to teach them           06:24 AM, 16th Mar                     ubaid ghulam                    Please inform them that I am available from 1pm to 1am at my location           06:25 AM, 16th Mar                   saud                   thank you for your understanding           06:25 AM, 16th Mar                   saud                   is there anything more I can assist you with?           06:25 AM, 16th Mar                     ubaid ghulam                    No thanks bro           06:27 AM, 16th Mar                   saud                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:27 AM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4032361