Subject: Ticket Assigned - Conversation with adhil abdulla
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 16 Apr 2022 09:23:53 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with adhil abdulla adhil abdulla                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  adhil abdulla Bot:  Hi Adhil Abdulla ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6127752132 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0508149671            04:48 PM, 05th Mar                   Reenad                   Hi Adhil , My name is Reenad .Thank you for contacting us. I will be happy to help you!           04:49 PM, 05th Mar                     adhil abdulla                    Hello           04:49 PM, 05th Mar                     adhil abdulla                    I processed a return for my order 6127752132 Today           04:50 PM, 05th Mar                     adhil abdulla                    But I stopped that credit card           04:50 PM, 05th Mar                     adhil abdulla                    So returning to credit card will not work           04:50 PM, 05th Mar                     adhil abdulla                    I need to change it as a voucher           04:51 PM, 05th Mar                     adhil abdulla                    Hi ADHIL ABDULLAH, we have successfully processed your refund for return 1002172408 for order 6127752132.           04:51 PM, 05th Mar                     adhil abdulla                    This return amount , i need to change it as voucher           04:51 PM, 05th Mar                   Reenad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:52 PM, 05th Mar                   Reenad                   Thank you for allowing me the time to check. I appreciate your patience.           04:54 PM, 05th Mar                   Reenad                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           04:54 PM, 05th Mar                   Reenad                   Is there anything else i can assist you with?           04:54 PM, 05th Mar                     adhil abdulla                    They will give it as voucher ?           04:55 PM, 05th Mar                     adhil abdulla                    I need to cancel credit card return           04:55 PM, 05th Mar                   Reenad                   We will communicate via email [email-masked]           04:55 PM, 05th Mar                   Reenad                   هل لديك أي استفسار آخر يمكنني مساعدتك به؟            04:55 PM, 05th Mar                     adhil abdulla                    Tell me the status           04:56 PM, 05th Mar                     adhil abdulla                    Whether you cancel credit card return ?           04:56 PM, 05th Mar                   Reenad                   We will solve your problem and communicate via email           04:58 PM, 05th Mar                   Reenad                   Is there anything else i can assist you with?           04:58 PM, 05th Mar                   Reenad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:01 PM, 05th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3979035