Subject: Ticket Assigned - Conversation with good evening
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 16 Apr 2022 09:23:10 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with good evening good evening                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  good evening Bot:  Hi Good Evening ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6127829465 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0532392680            01:09 AM, 01th Mar                     good evening                    hi           01:10 AM, 01th Mar                   Naif                   Hi . Thank you for contacting us. Im Naif . How may I help you today?           01:10 AM, 01th Mar                     good evening                    when I ordered it was say 28felivery date           01:11 AM, 01th Mar                     good evening                    but it didn't came today           01:11 AM, 01th Mar                   Naif                   Please share with me your order number so that i can assist you with this accordingly.           01:11 AM, 01th Mar                     good evening                    6127829465           01:11 AM, 01th Mar                   Naif                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:12 AM, 01th Mar                   Naif                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           01:12 AM, 01th Mar                   Naif                   Your case has been escalated we will contact you sooner.           01:12 AM, 01th Mar                   Naif                   Is there any thing else that i can help you with?           01:12 AM, 01th Mar                     good evening                    ok           01:12 AM, 01th Mar                     good evening                    thank u           01:12 AM, 01th Mar                   Naif                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:14 AM, 01th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3958272