Subject: Ticket Assigned - Conversation with johna precious joy remigio/ voucher issue
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 16 Apr 2022 09:22:21 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with johna precious joy remigio/ voucher issue johna precious joy remigio                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  johna precious joy remigio Bot:  Hi Johna Precious Joy Remigio ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled 
 your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0550308247            06:39 PM, 25th Feb                   saud                   Hi Johna precious joy remigio. Thank you for contacting us. My name is Saud. How may I help you today?           06:40 PM, 25th Feb                     johna precious joy remigio            
         i won 100sr voucher from spot 3 difference but i didnt get the voucher or copied, thanks!           06:41 PM, 25th Feb                   saud                   how did you win theme           06:42 PM, 25th Feb                   saud                   from where           06:42 PM, 25th Feb                     johna precious joy remigio                    from Application           06:42 PM, 25th Feb                   saud                   can you shar a pic that shows that you won theme           06:43 PM, 25th Feb                     johna precious joy remigio                    859-WXFS-F1N2-5BNF-K           06:44 PM, 25th Feb                     johna precious joy remigio                    i only have that from the Question and Answer           06:44 PM, 25th Feb                     johna precious joy remigio                    But the 100sr voucher i didnt copy ?           06:44 PM, 25th Feb                     johna precious joy remigio                    Sorry but i
  dont have screenshot           06:46 PM, 25th Feb                   saud                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:47 PM, 25th Feb                     johna precious joy remigio                    thanks a lot           06:47 PM, 25th Feb                   saud                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           06:50 PM, 25th Feb                   saud                   is there anything more I can assist you with?           06:50 PM, 25th Feb                     johna precious joy remigio                    No more           06:51 PM, 25th Feb                     johna precious joy remigio                    thanks for the assist           06:51 PM, 25th Feb                   saud                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:51 P
 M, 25th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3943861