Subject: New Reply Received - Cancel product
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 11 Apr 2022 20:16:19 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Cancel product  Ticket comment <div dir="auto">Ok thank you.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 11 Apr 2022 at 23:24 Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Reem,<br><br>We're sorry to hear that you wish to cancel your order.</div>
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<div dir="ltr">We can see the order has been placed on 07/04/2022 with the order number 9564589819</div>
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<div dir="ltr">As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect.</div>
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<div>The order will be automatically canceled if not collected within 14 days and the amount will be reversed after 7-14 days.<br><br>Please note that if you do not wish to wait 14 days, You can visit the store to collect the order and return at the same time.</div>
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<div>Feel free to reach out to us for any further assistance.</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4159492