Subject: New Reply Received - 9764881325/Sofa Complaint/Not Fetching details on CRM
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 07 Apr 2022 21:55:30 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  9764881325/Sofa Complaint/Not Fetching details on CRM  Ticket comment <div dir="auto">Thank you for your response,<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">I appreciate it and would be highly satisfied if the issue is resolved within a short period of time.</div>
<div dir="auto"><br></div>
<div dir="auto">I hope homebox would take note regarding this and learnt from this experience.</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Thank you</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 6 Apr 2022, 18:24 Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div>Hi Faizul Kadir,</div>
<div dir="ltr">
<div>
<span style="font-size:11pt" dir="ltr">​</span><br>
</div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt">
<span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'> </span><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">Thank
you for getting in touch with us.</span>
</div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'> </span></div>
<div style="margin:0cm 0cm 12pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">For the inconvenience caused, we’d like to give you a voucher worth AED 994 for you to use it on your next purchase at <a href="http://xxxxxxxx.com/" rel="noreferrer" target="_blank"></a>homebox</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">The
voucher code you need to apply at checkout is: 022-08Z1-E6CR-B8ZR-H1. *Terms and
conditions apply</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'> </span></div>
<div style="margin:0cm 0cm 12pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>Once again, sincere apologies, and
thank you for your patience.</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>Your
friends,</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'> </span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>The
Support Team</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'> </span></div>
<div style="margin:0cm 0cm 12pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>* Terms and conditions:</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>1.
This voucher code is valid till 06.07.2022 23:59:59</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">2. The voucher can be spent on a threshold of 995. </span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">3. Voucher is only valid on homebox online store<a href="http://www.xxxxxxxxxxxx.com/" rel="noreferrer" target="_blank"></a></span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>4.
The voucher code can only be used once, on a single transaction – per
head/credit card/registration. </span></div>
</div>
</div>
<div dir="ltr"><div><br></div></div>
<div>
                          <blockquote>
                            On
                            Sun, 13 Mar at  2:45 PM
                            <span>,  Home Box &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
                            <div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Faizul,<br><br>Greetings of the Day from HomeBox !<br>Thank you for reaching out to us.<br><br>We sincerely apologize for any inconvenience caused,<br>Our team is working on your issue, and will get back to you as soon as possible.<br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience. <br><br>Your friends,<br>The Support Team<br><br><br><br>
</div></div>
<div dir="ltr"><div><br></div></div>
</div>
                          </span>
</blockquote>
                        </div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3794946