Subject: Ticket Assigned - 9563746208 / time note
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 03 Apr 2022 06:22:34 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9563746208 / time note Madiha                    Hi           10:06 AM, 03rd Apr                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           10:06 AM, 03rd Apr                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            10:06 AM, 03rd Apr                     Madiha                             10:06 AM, 03rd Apr                   Ahmed                   Kindly allow me few moments so I can check the details of the order            10:07 AM, 03rd Apr                     Madiha                    Can you delay my delivery to 6th April in the morning?           10:07 AM, 03rd Apr                     Madiha                    Furniture delivery           10:07 AM, 03rd Apr                   Ahmed                   We have checked and we would like to inform you that the next available date is (07/04/2022) time between 10 am to 2 pm, do you want to reschedule your order (9563746208) to this date & time ?           10:10 AM, 03rd Apr                     Madiha                    No I want it for 6th April only           10:12 AM, 03rd Apr                     Madiha                    Is it possible by any chance?           10:12 AM, 03rd Apr                   Ahmed                   as per the system it's not possible on the 6th of April and we are sorry for this.           10:13 AM, 03rd Apr                     Madiha                    Okay keep it for the same day then           10:13 AM, 03rd Apr                     Madiha                    Can you please make sure just that they come after 3 on Tuesday?           10:15 AM, 03rd Apr                   Ahmed                   as per the details the order (9563746208) will be delivered at the time between 2pm to 6pm at the date (05/04/2022), and we will share your request with the delivery team.           10:21 AM, 03rd Apr                   Ahmed                   It has been my pleasure assisting you today. if you have any further questions or inquiries, please feel free to contact us again at any time. Thank you for chatting with us and we hope you have a wonderful day. Goodbye!           10:22 AM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4117141