Subject: Ticket Assigned - escalated w cx / 9562798461
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 28 Mar 2022 11:22:11 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  escalated w cx / 9562798461 Ms Dee                    Yes           03:06 PM, 28th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           03:06 PM, 28th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            03:06 PM, 28th Mar                     Ms Dee                    0522254395           03:06 PM, 28th Mar                     Ms Dee                    [email-masked]           03:07 PM, 28th Mar                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are in
 quiring about.            03:08 PM, 28th Mar                   New                   If you have any pictures that you would like to share, please do that.            03:08 PM, 28th Mar                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           03:08 PM, 28th Mar                   Ahmed                   We would like to let you know that you can contact us on the free toll number (800-4663269).           03:21 PM, 28th Mar                   Ahmed                   I've just checked the order. We've escalated your request to the concerned team. It does take some time for them to check and get back to you., Kindly allow some time to do the needful.           03:21 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4089590