Subject: Ticket Assigned - Late collection/ 9561682537/ RP032322000282
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 26 Mar 2022 12:26:38 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late collection/ 9561682537/ RP032322000282 الحمدلله                    السلام عليكم           04:11 PM, 26th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           04:11 PM, 26th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            04:11 PM, 26th Mar                   Ahmed                   مرحباً عميلنا العزيز, معك احمد كيف بامكاني مساعدتك اليوم           04:13 PM, 26th Mar                     الحمدلله                    مرحبا           04:13 PM, 26th Mar                     الحمدلله                    انا طلبت كم غرض للاسترجاع وامس مندوب تواصل معي على واتساب عشان ارسل له لوكيشن ف انا ما كنت فالبيت وارسلته رقم ثاني اخبرته يتصل على هالرقم ويطلب لوكيشن بس ما اتصل ولا جاء واليوم اتصلت عنده قال تواصلي مع الشركة           04:15 PM, 26th Mar                     الحمدلله                             04:15 PM, 26th Mar                     الحمدلله                             04:15 PM, 26th Mar                     الحمدلله                    طلبت استرجاع هالغرض والحين كيف ترتيب           04:15 PM, 26th Mar                   Ahmed                   يرجى منحنا بعض الوقت لكي نتمكن من التحقق من تفاصيل الطلب            04:17 PM, 26th Mar                     الحمدلله                    تمام           04:17 PM, 26th Mar                   Ahmed                   can you share with us your active contact number so we can update the collection team and resolve the issue as soon as possible.           04:22 PM, 26th Mar                     الحمدلله                    0568092040           04:23 PM, 26th Mar                   Ahmed                   thank you for sharing your contact number with us, I've just checked the order. We've escalated your issue to the concerned team. It does take some time for them to process and action this. Kindly bear with us. As soon as we get an update, I will provide you with the resolution.           04:24 PM, 26th Mar                     الحمدلله                    Ok           04:25 PM, 26th Mar                   Ahmed                   It was a pleasure to assist you, and have a nice day.            04:25 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4080052