Subject: New Reply Received - 9562130783 / late delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 26 Mar 2022 11:06:08 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  9562130783 / late delivery  Ticket comment <div>
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<div>My package had to be here in my home since Thursday,, the driver called and said he can't come and we make it tomorrow, tomorrow was FRIDAY,, no one show up and someone called to take the address again and said tomorrow it will arrive,, tomorrow is TODAY!!
 And no one showed??!!!!</div>
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<div dir="ltr">Please make sure it's my first and last order, very very bad experience </div>
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<div>From: Fatima Refa'e &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, March 26, 2022 2:57:06 PM<br>
<b>To:</b> Home Box &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: 9562130783 / late delivery
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<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">You already called and we spoke!! And am waiting the delivery </div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, March 26, 2022 2:24:23 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> 9562130783 / late delivery</font>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4072392</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Jok Kuol : </div>
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<div dir="ltr">Hi Fatima,<br>
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Greetings of the day !<br>
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We have tried to call you on the mobile number registered <strong>0586679411 </strong>to deliver your order, but there was no​t reachable .<br>
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Please provide us with an alternative mobile number to avoid canceling your order.<br>
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Feel free to contact us if you need any additional assistance.<br>
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Your friends<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4072392