Subject: New Reply Received - Return ff damaged item 9522882106
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 24 Mar 2022 09:37:25 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Return ff damaged item 9522882106  Ticket comment <div dir="ltr">15 minutes ago your team called me and told that my request is rejected. i asked them to give me in writing they you have rejected my request. And as usual, you still dont have the courage or coordination to write whats said on call by your own team. <div>Please dont response to me any more with these shitty thanks and apologies lines. Keep your product and keep your pathetic service</div>
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<div>On Thu, Mar 24, 2022 at 1:33 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Azam, </div>
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<div dir="ltr">Greetings of the day to you !</div>
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<div dir="ltr">Thank you for writing back to us. </div>
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<div dir="ltr">We would like to apologise for the inconvenience caused to you. We would like to inform you that this request has been updated with team and they are looking into the matter. We will get back to you shortly with an update on your request to replace the full bed. </div>
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<div dir="ltr">Thank you for being patience and understanding. </div>
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<div dir="ltr">Thanks &amp; Regards,</div>
<div dir="ltr">The Support Team <br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3948235