Subject: New Reply Received - Complaint/Promo Code Issue/APPXTRA5
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 23 Mar 2022 05:14:38 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Complaint/Promo Code Issue/APPXTRA5  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Dear<span> Home Box Team,</span>
</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
<span><br>
</span>
</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Thanks for listening my concern and appreciate your efforts for customer satisfaction.</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
<br>
</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
I hope you will provide the voucher for store shopping, not through online since you have much caveats for online shopping and it's delivery.</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
<span><br>
</span>
</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
<span>Thanks,</span>
</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
<span>Bharadwaj</span>
</div>
<div id="ms-outlook-mobile-signature" dir="auto">
<div>
<br>
</div>
Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, March 23, 2022 8:45:14 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4052858] - Complaint/Promo Code Issue/APPXTRA5
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div rel="quoted-text">
<div dir="ltr">
<div dir="ltr">Hi Bharadwaj,</div>
<div>
<br>
</div>
<div>Thank you for contacting us.</div>
<div>
<br>
</div>
<div>We deeply apologize for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next
 time.</div>
<div>We are really sorry if it took longer than usual to get back to you.</div>
<div> </div>
<div dir="ltr">We have checked and would like to let you know that we can provide you with a compensation voucher for your next next online shopping with us, Kindly confirm to us if you wish to get the voucher so we can initiate it for you.</div>
<div>
<br>
</div>
<div dir="ltr">We reiterate our apologies and share your understanding and patience.</div>
<div>
<br>
</div>
<div dir="ltr">your friends,</div>
<div dir="ltr">Support Team.</div>
</div>
</div>
</div>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4052858