Subject: New Reply Received - Conversation with Prasad
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 22 Mar 2022 06:43:15 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Conversation with Prasad  Ticket comment <div>Good day,<br><br>Just want to inform you that i have not even received a single call<br>from your service dept from the date i raised the complaint.<br><br>Please treat this as urgent matter.<br><br>Thanks<br>Prasad<br>0555911542<br><br><br><br>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote"><div>On Sat, Mar 19, 2022 at 5:19 PM Home Box &lt;[email-masked]&gt; wrote:<br>&gt;<br>&gt; Dear Customer,<br>&gt;<br>&gt; This email concerns your Customer Service case # 3964018<br>&gt;<br>&gt; We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.<br>&gt;<br>&gt; Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.<br>&gt;<br>&gt; --<br>&gt;<br>&gt; Waseem Ahemad . Khan :<br>&gt;<br>&gt; Hi Prasad,<br>&gt;<br>&gt; Thank you for contacting us.<br>&gt;<br>&gt;  Please accept our apologies for the inconvenience and delay we have caused.<br>&gt;<br>&gt;  Kindly confirm with us whether the team contacted you.<br>&gt;<br>&gt; We look forward to hearing from you.<br>&gt;<br>&gt;  Your friends,<br>&gt;  The Support Team<br>&
 gt;<br>&gt;<br>&gt;<br>&gt; 3964018:1125156<br>
</div></blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3964018