Subject: Ticket Assigned - cancellation / 9561465577
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 20 Mar 2022 11:26:23 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  cancellation / 9561465577 Fatima Jiwa                    ±*******37861 [email-masked]           03:15 PM, 20th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           03:15 PM, 20th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            03:15 PM, 20th Mar                     Fatima Jiwa                    This is to inform to cancel my order number 9561465577 and refund my card           03:16 PM, 20th Mar                     Fatima Jiwa                    Cupboard           03:16 PM, 20th Mar                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            03:17 PM, 20th Mar                   New                   If you have any pictures that you would like to share, please do that.            03:17 PM, 20th Mar                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           03:17 PM, 20th Mar                   Ahmed                   I've just checked the order. We've escalated your request to the concerned team. It does take some time for them to process and action this. Kindly bear with us. As soon as we get an update, I will provide you with the resolution.           03:22 PM, 20th Mar                     Fatima Jiwa                    OK. Thanks           03:23 PM, 20th Mar                   Ahmed                   It was a pleasure to assist you, and have a nice day.            03:25 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4052265