Subject: Ticket Assigned - address update / 9561538082
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 19 Mar 2022 06:42:21 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  address update / 9561538082 Esmeralda                    hello i have ordered some item but i put a wrong delivery address. we recently move house and the address mentioned in my delivery is our old house           10:30 AM, 19th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           10:30 AM, 19th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            10:30 AM, 19th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           10:30 AM, 19th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            10:30 AM, 19th Mar                     Esmeralda                    order# 9561538082           10:31 AM, 19th Mar                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            10:32 AM, 19th Mar                   New                   If you have any pictures that you would like to share, please do that.            10:32 AM, 19th Mar                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           10:32 AM, 19th Mar                     Esmeralda                    Please note my correct delivery address and edit the address from my order #9561538082.  My correct delivery address: AL HAWAI TWIN TOWERS BLOCK B FLAT 504 AL NAHDA 2 Dubai           10:33 AM, 19th Mar                   Ahmed                   Kindly allow me few moments so I can check the details of the order            10:36 AM, 19th Mar                   Ahmed                   I've just checked the order. We've escalated your request to the delivery team. It does take some time for them to process and action this. Kindly bear with us. As soon as we get an update, and we will you confirm the address update with you on the registered email address ([email-masked]).           10:41 AM, 19th Mar                     Esmeralda                    ok thanks           10:42 AM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4046279